How can I use my rewards points?

Discount vouchers can be redeemed against purchases made online (subject to terms and conditions) via your account dashboard – by clicking on the “My Points” link. Although you will not see the discount in your basket, at the checkout you will be able to enter your promotional code and the details will appear on the confirmation screen when you check out. Please refer to individual promotions for full terms and conditions on how and when you can spend your voucher.

How do I collect my monthly membership gift?

Exclusive Club Gifts will be advertised in the Members Area on our website and in the RawCraft Club newletters. Simply add the item to your basket as you would with a normal order, and just pay the postage and packing cost at the checkout. Please note that each Club Gift is limited to one per member. Members Area.

How does your “Refer-a-friend” coupon work?

If you a refer a friend to our website and they make a purchase within 7 days, you will be emailed a discount coupon for 5% off your next purchase. Simply copy the referral link found at the bottom of your account page, send it to your friends and wait for your coupons to arrive!